Contact Us

At Red Pepper Online, we care about the health and well-being of our employees, our customers, our suppliers, and everybody's families. For this reason, some of our teams work from the office while others work remotely. 

Should you wish to communicate with a team member, you have two options, depending on the nature of your query:

• ORDERS, QUOTATIONS, AND DELIVERY ENQUIRIES: Email your query to customercare@redpepperonline.co.za
• ACCOUNT QUERIES: Email your query to accountsrpo@procuretrade.com

PLEASE NOTE THAT OUR STOCK IS RESERVED FOR WEB SITE ORDERS ONLY AND WE ARE UNABLE TO ASSIST WALK-IN CUSTOMERS. Please place your order online and we will SMS you when it is ready for collection. Books that are in stock will be picked and packed and be ready for collection within 24 hours.

COLLECTIONS: If you have received an SMS from us saying that your order is ready for collection, you can click here to find us on Google Maps, click here to find us on Waze, or click here for our address.

OFFICE HOURS:

We are here to provide amazing service between 9am-4pm, Monday to Friday.

SNAIL MAIL
P.O. Box 81051

Parkhurst
South Africa
2120

EMAIL US

Orders, Quotations and General Enquiries

customercare[at]redpepperonline.co.za

Account and Payment Enquiries

accountsrpo[at]procuretrade.com