If your order totals more than R450 and you live or work in South Africa, regular postage to your street address or PO Box is free of charge and you may select the “Free Postage” option. This option will not appear if your order totals less than R450. In this case you would need to select either the “Post to PO Box, Private Bag or Street Address” option where postage will cost you R65 per book (plus R30 per book thereafter).
If your order totals more than R800 and you live or work in South Africa, delivery to your street address is free of charge (please note that this applies to main city centres only and not outlying areas - we will post your order if your address falls outside of a main city centre) and you may select the “Free Street Delivey” option. This option will not appear if your order totals less than R800. In this case you would need to select the “Street Delivery” option where delivery will cost you a minimum of R70 per book (plus a minimum of R45 per book thereafter), depending on where you are in South Africa. Please make sure that you use an address where somebody is available during business hours.
The fine print:
- This offer is only valid for deliveries within the Republic of South Africa.
- The shipping method used will depend on the delivery address. If the delivery address is in an outlying area that cannot be reached by our couriers, we will post your order to you.
- Regular registered post will be used for books not going out via courier.
Shipping and Delivery Costs
Please note that we have limited stock of books on hand. Most products are ordered from their respective publishers on demand, which can take from 7 days to 5 weeks (depending on where in the world the book is published). If there is a note alongside a product that clearly states that we have the item in stock, we are able to ship within 24-48 hours of receiving your order. Please note the delivery time specified against each book that you order so that you can estimate the approximate period that you will have to wait for delivery.
What happens once my book arrives at Red Pepper's offices in South Africa after I've ordered it?
South African Customers
Once your books arrive at our offices, you have the option of having your book posted to youor delivered to your door (excluding Mpumalanga, Limpopo and Eastern Cape and certain outlying areas). You are also more than welcome to collect your books, either personally or using your nominated courier company (UPS/ Fedex/ DHL etc.) from our offices in Ruimsig (Roodepoort) in Gauteng, South Africa. For this, we do not charge! It is just up to you to make the arrangements to collect.
Shipping to any postal address within South Africa is FREE if your order totals more than R450. Please note that this is regular domestic postage via the South African Post Office and does not apply to orders requiring overnight delivery. Books sent to you using the Free Shipping delivery option can take up to 10 days to reach you. Certain orders will be subject to free door-to-door delivery, depending on the address you type in and whether your purchase is over our minimum purchase amount to qualify for free delivery.
Orders from customers living outside South Africa's borders are despatched via airmail or surface mail. This option and the costs will reflect when you place your order on our site. Customers do however have the option of arranging for a courier company such as UPS, DHL or Fedex to collect your book (s) from our offices and forwarding them on to you. You can select this option when you check out. This cost would then be for your own account, and all arrangements would need to be made by the customer with our Customer Care team and your nominated courier company once your order has been placed.